Frequently asked questions FAQs

Q: Do you have storage?

A: Yes we have as much storage as you need at a very reasonable price.

Q: Do you supply boxes?

A: Yes, as many as you need.

Q: Do you supply bubble wrap?

A: Yes we do.

Q: What is a bumper pack?

A: A bumper pack is white paper which is used to wrap fragile items. We make white paper balls to put at the bottom of a box, which creates a cushion on which to put your fragile belongings.

Q: Do you supply bumper packs?

A: Indeed we do.

Q: Packing fragile items requires a great deal of skill, do you provide demonstrations on how to pack correctly?

A: Yes we will happily pass on our skills and knowledge to you.

Q: Do you provide a packing service?

A: Yes all our staff are fully trained to ensure all your belongings arrive at your new home in the same condition as they left your old one.

Q: What’s the furthest place you will carry out a removal to?

A: If we can drive on road and travel on a ferry we will travel as far as you would like us to go.

Q: What are your opening hours?

A: We can be contacted by email 7 days a week, 24/7, we tend to reply very quickly. You can also phone us Monday to Saturday from 8.00am until 9.00pm. We take a break on a Sunday but if something needs to be delivered on a Sunday we can discuss it.

Q: Do you dismantle and reassemble furniture, such as beds?

A: Our staff have a lot of experience of dismantling and reassembling furniture, even Ikea items!

Q: Are you insured?

A: Yes we are fully insured for any eventuality.

We will be adding more FAQs in the future. *Content updated 6th Feb 2020